How It Works – T-A Transportation

How It Works

Your journey with T-A Transportation — from first contact to comfortable arrival

Step 1 • 5-10 min

Intake

Quick form: chair type (manual/power), dimensions if power, transfer method (board/stand-pivot/hoist by family), medical equipment (ventilator accompanied by clinician—not provided by us), preferred windows, and contact for caregiver/case manager.

Complete Intake Form

Step 2

Plan

We confirm pickup zone (hospital/rehab), elevator access, curb cut locations, wait vs. return, pharmacy stop, and dwell time for appointments.

Request a Scheduling Call

Step 3

Ride

SCI-informed securement (Q’STRAINT), respectful narration of steps, timetable check-ins, and optional companion time.

Book a Ride

Step 4

Settle

Door-through-door assistance, ensure transfer to preferred seating/bed as applicable (within non-medical scope), pharmacy stop, and light meal pickup if requested.

See SCI Packages

Step 5

Repeat

Therapy blocks and monthly subscriptions reduce friction and improve adherence.

Build Your Plan

Scope Reminder (Non-Medical)

We do not provide clinical care or lifts beyond trained transfer assistance; medications are not administered by our team.