Book by phone or online and share pickup and drop-off addresses, timing, and any special needs such as walker assistance, lightweight wheelchair handling, or escort-to-door support. We confirm availability, provide an upfront estimate, and can set up one-time rides or recurring schedules.
On ride day, you receive reminders and driver information. Our driver arrives on time, offers a steady arm, helps with doors and bags, and escorts riders safely to and from the vehicle. For students, we follow guardian-approved pickup and drop-off procedures and verify identities as needed.
Pay by card or invoice with contactless options available. We send digital receipts, offer caregiver or parent notifications, and make rescheduling simple. Group rides, multi-stop itineraries, and school program transport can be arranged with advance notice, and our clear cancellation window helps minimize fees.
